Ford Endeavour Owner FRUSTRATED With Service Centre- Says Rs 35 Lakh Car Worthless In 35 Months
by IndianAuto Team |
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This Ford Endeavour is overheating and even oozing out a muddy paste from its fuel tank, but the service centre is not able to find out the issue. Read about the complete incident here.
Ford Endeavour is one of the best premium ladder-frame SUVs that are currently on sale in India. The American SUV is known for its off-roading capabilities, great dynamics and an amazing cabin with a long list of features. Also, the carmaker is offering well-priced spares to its customers in order to enhance the ownership expeirence of Endeavour. However, as it is with all machines, there are chances of issues cropping up during the usage, which are generally easily rectified by the service centres. However, we recently came across an incident via social media wherein one Mr Sankalp Maheshwari claims to have his car kept by the service centre for five months.
According to the owner of this top-spec Ford Endeavour, he encountered a mud-brown paste oozing out of his Endeavour’s fuel tank cap. Also, the car had stopped due to overheating without showing any warning sign on the instrument cluster. To fix these issues, the owner approached the service centre, where he was asked to pay Rs. 1.00 lakh as advance, while an estimated expense of Rs. 6.00 lakh was communicated to him. The owner claims that it has been over five months now since his car has been at the service centre. However, there has not been any response about the tentative delivery date of the car from the service centre’s side. Well, such issues with a car that costs northwards of Rs. 35 lakh tend to frustrate an owner.
Although Ford makes some of the most exciting-to-drive cars in the country, the brand’s after-sales service has often received flak for such issues. To fix this part of the ownership, Ford has been constant at fixing service costs and curating great service and warranty packages. Talking of the BS6 Ford Endeavour, it is powered by a 2.0L 4-cylinder turbocharged diesel engine that puts out a rated power output of 167 Bhp and 420 Nm of max torque. It comes standard with an segment-first 10-speed automatic gearbox. Talking of the prices, it starts for Rs. 29.99 lakh and goes up to Rs. 35.10 lakh.