Service advisors make a good commission by preferring you some unnecessary services. Here’s how you can save yourself from this scam.
We all love our cars and want to keep them in immaculate condition, but being too careful or protective can burn a hole in your pocket. Many of you may not know that the main source of income for dealerships is via their aftersales services. This isn’t a problem in itself but becomes one when you visit the dealership for the regular service check-up of the vehicle because then your service advisor starts selling you the unnecessary services for the car and most of them are of no use. Recently, we got our hands on a list which tells the names of different treatment, their price and the incentive of service advisor from offering that particular service.
As you can see in the list that the minimum commission of the service advisor is Rs 35, and it can go all the way up to Rs 500, depending upon the service he/she is selling you. To protect yourself from being potentially scammed, one should open up the vehicle’s owner manual, go to the maintenance charts at the back, show it to the service advisor and mention that you only want to do what is listed there. We have a habit of keeping the service manual of our car at a place from where it’s pretty tough to retrieve, which shouldn’t be the case.
For example, to make some extra money, the service advisor will suggest you to get a radiator flush for a 1 or 2 year old car, which is not at all necessary at that time. But by offering such services, your service advisor can easily make Rs 50 for him or herself. Afterwards, he/she will try to sell you more services, like getting your car interior dry0cleaned, which will cost you around Rs 1300 to Rs 1400. If you go visit a local car wash shop, you can get this work done at just Rs 500. So, one can go to local serviec providers for these small works, but if you want to get service of some mechanical or electrical parts of the car, we always recommend you to visit authorized dealerships.