My Renault App was first introduced by Renault in 2017. Now, after a year, My Renault App has recently reintroduced with new features via a whole new version which meets the customer demand of both sales and after-sales.
My Renault App was first launched by Renault in 2017
The app now is easy to be accessible by the existing customers and also the potential customers as it is available on Android and iOS platforms. The new My Renault App is said to be user-friendly thanks to its intuitive design approach.
Apart from the features in the old version ass
Access to service history of vehicles
Personalized reminders & notifications
Online service appointments
Interactive user manual for vehicles
Easy access to dealerships & customer care
Digital vaults for document storage
Convenient e-payment facility
The new version is updated with more than 90 new enhanced features. This is considered one of the biggest updates in terms of feature innovation of Renault. Additionally, it also delivers the functionality to order a new car and even book a car online from the preferred Renault dealer.
The new version is updated with more than 90 new features
Besides, this new My Renault app allows the online purchase Renault Accessories & Merchandise via an e-commerce module as well as the possibility to buy the certain items which are delivered in select markets.
The app is connected to Renault Connect, Renault’s Dealer Management System (DMS) offered across all Renault's portfolio including the Duster, Lodgy, Kwid, and Captur. The DMS enables the dealers to integrate into the process for all the transactions of the app, in which, the login process and secure registration of the app are offered as earlier.
This new My Renault app allows the online purchase Renault Accessories & Merchandise
Apart from DMS, this new version also integrates information from other systems such as
Roadside assistance
Customer care
Payment gateway
SMS & e-mail engines
This information can provide the customers with a unique brand experience and help to keep track of the service expenses. Renault has also added a fuel log feature enabling customers to monitor the fuel efficiency of their cars.
Also, for the first time, Renault brings the ‘Refer-A-Renault’ programme which is one new impressive feature to offer the customers the possibility to refer the friends and relatives to buy a Renault car and gets entitled for exciting benefits.
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