Tata Motors Introduces Service Connect App For PV owners

On following the footsteps of Volkswagen and Toyota, India’s largest home-grown passenger car manufacturer, Tata Motors has launched its official service app, dubbed Tata Motors Service Connect (TMSC) for the customers of the passenger vehicles (PV) segment. In a bid to enhance customer satisfaction in the aftersales supports, the company introduced the app with a lot of advanced features which help them keep track of the customers’ needs related to the vehicles.

Tata launched its official service connect app as an ultimate tool for the passenger cars owners.

By using the ultimate TMSC app, registered users can get accessed to various information corresponding to the vehicle and simplify the tasks involved. All important information with regard to the chassis details, insurance benefits, warranty packages among others, are available in a single page while the latest news regarding local weather conditions, services camps, offers, schemes and new products, etc. will be updated for users on a timely basis. Through this app, registered customers can find it hassle-free to view the basic troubleshooting and maintenance tips relating to all Tata models. More importantly, it also enables customers to conveniently book the scheduled service, set reminders for the renewal of insurance and pollution control certificates, replacement of tyres and batteries and many more.

Through the app, everything related to the vehicles could be tracked, giving a more convenient experience for users.

Moreover, another highlighting functionality of the TMSC app is the tracking feature. It now comes in handy to save GPS location of your car in flooded parking or signal the breakdown alert to Tata’s roadside assistance team through the application. The live traffic conditions then can be tracked hands down. That said, all information about the locations of Tata’s service stations and outlets across India are also available in the app if need be.

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In particularly, Tata Motors Service Connect app also allows users to raise grievances, complaints and feedbacks on generic services and aftermarket support. Also, the detailed service history would be displayed on the screen and based on its in-built service cost calculator, an estimate of the next service's expense in both tabular and graphical form can be given to owners as well.

Definitely, the Tata’s service connect app comes to improve the quality and simplicity of life. Owning a car is now convenient and effortless than ever before with the one-stop TMSC app. As of now, there are more than 2.5 Lakh customers who have downloaded Tata’s application across the globe.

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