Tata Nexon EV Owner Raises Concern Over Low Range

by Chandrutpal Kashyap | 28/03/2021
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Tata Nexon EV is the cheapest electric car on sale in India. Recently, an owner has raised a complaint over its low battery range on a single charge

Tata Motors has received a show-cause notice from the Delhi transport department, which seeks the automaker’s reply in connection with a complaint that one of it EV models failed to meet the claimed range on a single charge, officials said. The complainant has claimed that the model, a Tata Nexon EV purchased by him from a dealer at Safdarjung Enclave and registered on December 3, 2020, has failed to meet the quoted 312 km range on a single charge. A senior transport officer stated, “It has been informed that while the vehicle model is specified to provide a 312-km range on a single charge, the vehicle owned by the said customer has never provided a range of more than 200 km," the show-cause notice issued to Tata Motors read.


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A resident of Najafgarh, the owner of the Tata Nexon EV also claims that he “duly followed” the various bits of advice of the dealer, but despite best efforts, no improvements were noticed. "Therefore, a show-cause notice is issued as the vehicle has failed to provide an optimal range to the consumer as promised by the OEM (original equipment manufacturer," the notice said.

The notice has directed Tata to depute an official representative to appear before a Delhi transport department officer at 12 pm on February 15. If the representative from the automaker fails to appear before the transport officer at the designated date and time, further action including “delisting” of the Nexon EV from e-vehicles subsidy-eligible can be considered, the notice stated.


As per the Delhi Electric Vehicle Policy which was notified by the transport department of 7th August 2020, a purchase incentive of Rs 10,000 per kWh of battery capacity will be provided on buying an electric four-wheeler with a limit of Rs 1,50,000 per vehicle. The owners of the first 1,000 EVs to be registered in Delhi after the issuance of the policy will be eligible for this incentive, officials stated. The Nexon EV was approved under the Delhi EV Policy eligibility conditions.


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A spokesperson from Tata stated that the notice has been received and all possible measures are being taken to address the complaint. The 312 km range of the Nexon EV on a single full charge is a certified figure from ARAI, which is the official body that independently tests all public vehicles under standard test conditions before going on sale. The actual range achieved in EVs is heavily dependent on an individual’s driving style, differing weather and road conditions, and usage of the air-conditioner.

The Tata Nexon EV is powered by a 30.2 kWh li-ion battery which transfers energy to a Permanent Magnet Synchronous Motor, making max power and torque figures of 129 PS/245 Nm respectively. It comes with two driving modes – Drive and Sports powered by Tata Ziptron technology. Prices for the Nexon EV start from Rs 14 lakh, ex-showroom.

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